Shipping

 

1. Do you ship worldwide?

Yes, We ship worldwide and Free shipping.

2. What is the shipping time?

The time frame for order delivery is divided into two parts:

Processing time: order confirmation, quality inspection and packaging. All orders are delivered to the manufacturer within 24 hours after the order is placed. The manufacturer and China Post process the order, it takes extra 2-4 days

Shipment time: refers to the time it takes for the goods to be transported from our warehouse to the destination-n. US orders are shipped by e-Packet, and it usually takes between 7 to 14 working days to reach the destination, but sometimes it takes longer. In addition, UPS, DHL, FeDex, etc. are also available.

3. Where you ship goods from?

Normally We ship goods from China, meanwhile we have also warehouse in California. It depends on the situation of warehouse.

4. How do I check my package?

You can track your package by confirmation email.

$ Payment & Ordering

1.What payment terms you can accept?

We Can accept Paypal, Visa.

2.My payment was declined, Why?

If your credit card is rejected, there may be several reasons: the card has no available funds, you have entered the wrong CSV security code, the card has expired, you have entered the wrong billing information, the card does not allow online shopping, etc. In any case, you can call your card issuing bank and they will tell you why the credit card was declined.

Solution: try a different credit card or try to use PayPal as your payment method.

3. How can I cancel my order?

Only unshipped orders can be cancelled. Cancellation may be done either throngh email. If your credit card is charged, you will receive a corresponding refund.

4. Is my information is securing using this site?

Absolutely!!! Our security software (SSL) is an industry standard and one of the best software available today for secure business transactions. It will encrypt your credit card number so that the information will not be read when passing through the Internet.

5. What if my delivery address is wrong?

If your address cannot be found, we will send an email or call you. Please be sure to check your email within 24 hours after placing the order. We will make every effort to fulfill your order requirements.

Return & Refunds

1. What items are returnable?

# Within 30 days of order date.

# In original condition: resell-adle.

# Unused or Undamaged.

# In the original packaging.

 

2. How do I return product?

Once you inform us of the return and want to reply email contact. We will send you a return link by email to start a easy return process.

3.What is your refund policy?

You can click on the Refund policy link at the bottom of our website to view it.

4. How will you refund me?

You can find our refund policy through the link. The refund will be returned to the same bank card you used when placing the order. Please allow 3-5 days for the funds to appear in your account.